FAQ - General

How can I claim my warranty?

Customer Care at Tarriss is our top priority.  We have a state of the art Customer Care Department and will get back to you, within 24 hours, most likely, much sooner.  Please feel free to reach out to us via our contact form. You may also email us directly at customercare@tarriss.com, and we'll be happy to assist.

I lost my instructions. How can I use my travel gear?

We have PDF versions of instructions available.  Email in, and let us know what you need, and we will email you back with the PDF instructions you are looking for. Customer care is committed to providing a speedy response, guaranteed within 24 hours, but most likely much sooner.

How much does the shipping cost?

We offer free shipping within the U.S.

Didn't find what you were looking for? Email us instead.